Last Updated: April 18, 2025

ScaleMate AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at scalemateai.com, use our services, or interact with us. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and other details you provide when you fill out forms, book a demo, or contact us.
Business Information: Details about your solar company, such as revenue, operational data, and lead generation metrics, to provide tailored AI solutions.
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
Technical Data: Cookies, device identifiers, and analytics data to improve your experience and our services.

2. How We Use Your Information

We use your information to:

Provide and improve our AI-driven services, including lead qualification and appointment booking.
Communicate with you about your inquiries, bookings, or our services.
Analyze usage patterns to enhance our website and offerings.
Send marketing communications (you can opt out at any time).
Comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors (e.g., GoHighLevel, Vapi) that help us deliver our services, such as CRM integration and AI voice agents.
Legal Authorities: If required by law or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications by clicking "unsubscribe" in emails.
Disable cookies through your browser settings.

To exercise these rights, contact us at privacy@scalemateai.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. International Data Transfers

Your information may be processed in countries other than your own, which may have different data protection laws. We ensure appropriate safeguards are in place to protect your data.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

ScaleMate AI
Email: support@scalemateai.com