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Terms & Conditions
Welcome to ScaleMate AI ("we," "us," or "our"). These Terms and Conditions govern your use of our website at scalemateai.com, our AI-driven services (including Blaze AI and Ignite AI), and any related products or offerings. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please do not use our services.
1. Use of Services
Our services are designed for solar companies generating $5M+ in annual revenue. You agree to use our services only for lawful purposes and in accordance with these terms. You are responsible for maintaining the confidentiality of your account and any login credentials.
2. Service Offerings
We provide AI-driven solutions, including lead qualification, appointment booking, and operational streamlining. Specific features, such as Blaze AI’s 30-second lead response or Ignite AI’s 90-day revenue accelerator, are subject to the terms of your service agreement.
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Guarantee: We guarantee a minimum 15% increase in booked appointments within 30 days for Blaze AI, or you don’t pay support fees until the target is met.
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Availability: Services are subject to availability and may be modified or discontinued with notice.
3. Payment and Fees
You agree to pay all fees as outlined in your service agreement. Payments are due as specified (e.g., one-time setup fees, monthly support fees). We may suspend services for non-payment after providing notice
4. Intellectual Property
All content, software, and materials on our website and services, including AI algorithms, are owned by ScaleMate AI or our licensors and are protected by intellectual property laws. You may not copy, modify, or distribute our content without written permission.
5. User Conduct
You agree not to:
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Use our services to engage in illegal or fraudulent activities.
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Attempt to reverse-engineer, hack, or interfere with our AI systems.
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Misrepresent your identity or business information.
6. Termination
We may terminate or suspend your access to our services at our discretion, with or without cause, including for non-payment or violation of these terms. Upon termination, you must cease using our services, and any outstanding fees remain due.
7. Limitation of Liability
To the fullest extent permitted by law, ScaleMate AI shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services, including but not limited to loss of profits, data, or business opportunities. Our total liability shall not exceed the fees paid by you in the preceding 12 months.
8. Indemnification
You agree to indemnify and hold ScaleMate AI harmless from any claims, damages, or losses arising from your use of our services, violation of these terms, or infringement of third-party rights.
9. Governing Law
These terms shall be governed by the laws of the State of [Your State], without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in [Your State].
10. Changes to These Terms
We may update these Terms and Conditions at our discretion. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised terms.
11. Contact Us
If you have questions about these Terms and Conditions, please contact us at:
ScaleMate AI
Email: support@scalemateai.com